Duration: Typically 18-24 months
Level – Level 3
Qualifications – The apprentice will complete the CIPD Foundation Diploma in Human Resource Practice. Apprentices without level 2 English and Maths will need to achieve this prior to the end-point assessment.

Our model of delivery involves face to face tutorials alongside classroom based workshops to get the most out of the learning. We are flexible in our approach and we will deliver the qualification in-house where preferred.

Who is the course for?

Human Resources Support can take a general role or become specialist. Job roles can vary although will usually entail tasks such as:

• Providing advice to managers and employees on HR issues
• Contributing to the implementation of policies
• Taking part in the interview and selection process
• Contributing to performance management processes
• Analysing HR information


There are no formal entry requirements; this will be decided by each employer.

To be eligible for this apprenticeship you must not be enrolled on any funded training courses or hold a similar qualification already at the same level.

Employers who do not pay the apprenticeship levy may be entitled to 100% funding if the apprentice is 16-18. Alternatively employers are required to contribute 5% which can be split over a number of months.

Topics & Assessment

As part of this apprenticeship at no extra cost, apprentices can choose to study the CIPD Certificate or Diploma in Human Resource Practice. Modules covered include:

• Developing Yourself as an Effective HR Practitioner
• Recording, Analysing and Using Human Resources Information
• Understanding Organisations and the Role of Human Resources

Each module is assessed by completing a written assignment of between 2000-3000 words.

Alongside the CIPD qualification, apprentices will receive workplace visits; this will involve a number of assessment methods including observations, professional discussion, questioning and viewing products of work as well as speaking with peers and line managers. Our trainers will provide on the job coaching to help learners put their newly gained knowledge into practice.

Delivery Model

Apprentices will be assigned a development coach who will guide them through the apprenticeship using a mixture of tutorials, 1:1 coaching sessions and online materials for self-study.

Workshops to study the Diploma will take place online (at the moment) once every 6 weeks on average with other apprentices from different organisations. This gives apprentices the opportunity to share best practice and knowledge. Closed cohorts can also be delivered if required.

HR Support Apprenticeship

The HR Support apprenticeship has been designed for those who are new to an HR role. It gives the apprentice the opportunity to develop generalist HR knowledge, skills and behaviours in an HR support role.


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