Customer Relationship Manager

KEY RESPONSIBILITIES

Generate new leads and opportunities to build a sustainable and successful pipeline of sales activity with employers of all sizes, across all sectors, resulting in achievement of KPI’s.

Support businesses with apprenticeship vacancies and identify areas for workforce development through apprenticeships from level 3 to level 7.

Deliver realistic targets through effective sales and marketing activity with employers, maintaining accurate pipeline reports.

Support employers with an understanding of the Apprenticeship Levy and how they can optimise it with the training solutions we offer.

Build and manage a portfolio of new employer accounts within a variety of business sectors, growing our learner numbers and ensuring an excellent service delivery to our clients.

Working with our marketing team to create effective material to increase brand awareness

Attendance at apprenticeship specific, and networking events to promote our offering

Contribute to the development of our marketing and sales strategy


ESSENTIAL CRITERIA

Current proven experience of business development and meeting/exceeding targets

Experienced in delivering the full sales cycle, from initial calls (both cold and warm) to securing contracts and moving the sale through to account management.

Proven B2B sales experience, self-motivated and comfortable working within a target driven and pressurised sales environment.

A great listener, matching your approach to employer requirements and values, and able to understand what employers need.

An engaging communication style and able to build authentic and collaborative relationships with stakeholders.

This is a full time, permanent role which is largely remote, with travel around the country, therefore a driving licence is essential.


WHAT’S IN IT FOR YOU?

£33,000 PLUS £3,000 car allowance

Uncapped commission earnings

33 days holiday (inc. bank holidays)

A days holiday on your birthday

Holiday purchase scheme

Additional annual leave at 2 years and 5 years service

Contributory pension scheme

Employee Assistance Programme - Health Assured Wellbeing package including free counselling sessions

Flexible remote working

All working equipment provided

Sick pay

Opportunities for CPD

Enhanced parental leave