HR Support
Apprenticeship Level 3
Handling day to day queries and providing human resources advice ranging from recruitment through to retirement.
HR Support Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation.
Overview
This apprenticeship will take around 15 months to complete.
Individuals in an HR Support role are likely to be handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.
As part of the apprenticeship with BePro, apprentices will study the CIPD Foundation Certificate in People Practice for no additional cost outside of the funding band.
*Apprentices will need to become a member of the CIPD which is payable directly to them and is approximately £140
If you feel that this programme may not be the right level for you and you may have the majority of the knowledge and skills already, the People Professional apprenticeship might be a better route for you.
Building your Skills, Knowledge & Behaviours
HR Support apprentices will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.
Business Understanding
Upon completion of this apprenticeship, the apprentice will understand the structure of the organisation; the products and services it delivers; the external market and sector within which it operates; where their role fits in the organisation; the ‘Values’ by which it operates and how these apply to their role.
They will gain an understanding of HR in their sector and any unique features, as well as a good understanding of HR legislation and the HR Policy framework of the organisation.
Skills established during the programme will include excellent customer service, problem solving and communication as well as teamwork and process improvement.
Behaviours Required
HR Support apprentices will be truthful, sincere and trustworthy in their actions and show integrity by doing the right thing day to day.
They will adapt positively to changing work priorities and patterns when requirments change, and display energy and enthusiasm in the way they go about their role.
If this sounds like the kind of individual you desire in your organisation, contact us below!
